The starting point under the UNCTAD SFT Framework is the Diagnosis step, which aims to identify “problems” in the freight transport sector that need to be addressed through a sustainable freight transport strategy. Before developing such a strategy, it is important to ascertain the existing state of play in terms of the performance of the freight transport sector, including in terms of its ability to meet relevant sustainability objectives. Work carried out at this stage will aim to identify the main challenges that undermine the sustainability of the freight transport sector and examine their underlying causes. This evaluation is carried out while bearing in mind the three pillars of sustainability and considering relevant existing policy and governance context. This process is heavily driven by data collection and analysis as well as stakeholders’ consultations and inputs.
The Diagnosis combines insights gained from qualitative and quantitative evaluations while taking into consideration available resources and local priorities. The Diagnosis aims to, inter alia:
To guide the data collection and analysis, the following key questions can be considered:
Quantitative approaches help assess the economic, social, and environmental impacts of freight transport by quantifying these impacts and converting them into monetary outcomes. In most cases, quantitative approaches require a significant amount of data and extensive analysis. Many survey instruments could be combined to collect comprehensive freight transport data (see illustration below). Surveys could involve in-person interviews, computer-aided telephone interviews, mail-out/mail-back surveys, and combinations of these deployment methods. In Tokyo for example, urban freight transport surveys are carried out periodically to help understand the importance of urban freight transport and to manage related externalities. The Tokyo Metropolitan Freight Survey has been conducted in 1972, 1982, 1994, 2003-2004 and 2013-2014. In 2013, 140,000 establishments were considered for the survey with a response rate of 32% with 43,600 respondents. Data such as parking, loading, unloading, and pedestrian flow per day were collected and 30 to 40 large companies were interviewed to understand current logistics practices, strategies adopted, and investments required.
Stakeholders’ interactions are rarely considered in the traditional “quantitative” models. Therefore, to carry out an effective diagnosis exercise in the context of limited data and resources, both qualitative and quantitative analyses may be required.Before initiating a qualitative evaluation, stakeholder mapping is conducted to identify relevant players involved in freight transport activities. Stakeholders are defined as any actor having a stake in the decision-making process, either directly affecting or being affected by its resolution. These may include policy makers responsible for approving policies and overseeing their implementation, regulators responsible for maintaining environmental quality and regulating competition issues, infrastructure development authorities, as well as land-use and transport planners. Other stakeholders may include shippers, supply chain managers, transport and logistics service providers, associations within and outside the freight transport sector, financing institutions, technology providers (e.g. providers of vehicle and equipment technologies, fuels and intelligent transport systems), civil society, and the general public.
During the stakeholder mapping exercise, some of the critical aspects, which need to be considered, include the following:
The UNCTAD Self-Assessment Questionnaire and the associated Rating Scale developed under the SFT Framework are an important tool that can improve respondents’ understanding of the existing state of play and establish whether the economic, social, and environmental dimensions of freight transport are taken into account. This instrument can also help ascertain ways in which sustainability considerations have been integrated into relevant processes (see Tool on Self-Assessment Questionnaire). The UNCTAD Self-Assessment Questionnaire covers the three dimensions of sustainability along twenty-seven objectives. See the link provided in the information box for a more detailed description of these objectives.
A five-point rating scale is used for the scoring , with the applicable ratings being qualitative and reflecting the respondent’s perception and own understanding:
After having completed the UNCTAD online Self-Assessment Questionnaire, respondents can view their respective results in a radar chart generated by the system. The chart will feature the sustainability performance of the respondent and indicate whether and the extent to which, main objectives under the three sustainability dimensions are being met. In addition, the Self-Assessment Questionnaire allows users to repeat their self-assessments including after a certain period (e. g. one year) and to compare their situation and performances over time. This facilitates performance monitoring and reporting on progress achieved.
In addition to the qualitative evaluations carried out through self-assessments, interviews with various stakeholders could also help determine the existing state of play. Data collection and analysis as well as information generated during the self-assessment exercise are supplemented with insights gained through the interview process. It is important to carry out interviews with stakeholders who have a broad perspective (i.e., strategic planning staff) and an operational perspective (i.e., staff at railroad yards or distribution centers).
Together, desktop research, quantitative and qualitative assessments, stakeholder interviews, and the self-assessment provide relevant and critical data and information required to perform a comprehensive diagnosis of the freight transport sector (see information box). By identifying the underlying gaps and needs, the diagnosis exercise can also help determine the type of response measures and actions required to enhance the sustainability of the freight transport sector.
For example, if, following a diagnosis process, it has been established that the current level of ‘rail usage is low’, relevant stakeholders may decide to set targets, adopt policies and make investment decisions that help increase the share of rail transport (e.g. achieve a 50% freight mode share in 2030).